Saturday, October 17, 2026
In-App AI Agent: an agent that sees your customer’s screen and helps them finish
Switch it on for your agent and it can see the page or app screen your customer is on, fill in the form, point at the right button and step in when they get stuck — by chat or by voice.
In-App AI Agent
platform- Sees the screen: the form, which fields are filled or empty, error messages and buttons. Field values stay on the customer’s device unless you mark a field readable.
- Acts on it: points at a field or button, fills in fields, chooses options, ticks boxes, presses buttons and opens pages — each switchable off. Anything that pays, submits or confirms waits for the customer’s Allow.
- Steps in when someone is stuck: field errors, the same error twice, idle time, rage and dead clicks, leaving the page. You choose the pages, the wait and the message.
- Runs your own actions, registered by your site or app, in the customer’s own session.
- Voice calls shrink to a call bar with a live caption, so the screen stays in view while it fills.
- Websites now, through the existing widget tag. Android, iOS, React Native and Flutter SDKs are in early access.