Meta Tech ProviderVoice AI Agent
Voice AI agents that answer and make your calls, in 50 languages
Inbound and outbound phone agents for businesses in the US, UK, UAE and India. English with British and American accents, Arabic, Spanish, French, Hindi and more — plus all 22 scheduled Indian languages for India. Use your own number, connect your CRM, and hand over to a person when it matters.
Voice AI Agent
What is an AI voice agent?
An AI voice agent answers and makes phone calls for your business: it listens, answers from your own information, books and updates records, and passes the call to a person when it should.
Replace rigid phone menus and high-volume routine calls with an agent that speaks your customers' language — and is the same agent that answers your WhatsApp and website chat.
Use cases
Proven Voice AI Use Cases
01
Inbound support & reception
Answer every inbound call without a queue. Grounded in your knowledge base, the agent resolves common questions, takes messages, books appointments and hands the call to a person — transcript attached — when it should.
02
Lead qualification & callbacks
Call new web leads back while they are still interested. Ask the questions your sales team always asks, write the answers into your CRM, and transfer sales-ready prospects to a person.
03
Payment reminders & collections
Polite reminder and collection calls in the customer's own language. Agree a date to pay, send a payment link on WhatsApp, and log the outcome. You stay responsible for the collection rules in your market.
04
Order & delivery confirmation
Call shoppers to confirm high-value or cash-on-delivery orders, re-check the delivery address and arrange a convenient drop-off, so fewer parcels come back.
05
Appointment & service reminders
Reminder calls for clinics, salons, dealerships and home services. Customers confirm, reschedule or cancel in conversation, without an operator.
06
Callbacks people asked for
“Call me back after five” is understood, scheduled on the workspace clock, kept inside the campaign's calling hours and cancellable from the console.
Capabilities
A voice stack built for every market you sell in
Languages, numbers and calling hours that fit the US, the UK, the UAE and India from one console.
01
Voice agents in 50 languages
English in American, British, Australian, Indian, Irish and other accents, Arabic, Spanish, French, German, Mandarin, Hindi and more. Pick a voice from a searchable library — filter by language, accent, gender and age.
02
Use the number you already have
Import a number from your own Twilio, Telnyx or Plivo account. The agent answers it and calls out from it, and you keep paying your carrier directly. One agent can use numbers from several carriers.
03
Transcripts & call outcomes
A transcript and call outcome for every call (connected, busy, call me later, voicemail), recording playback when you switch recording on, and CSV export.
04
Campaigns that pace themselves
Outbound campaigns with a cap per hour, smart retries, voicemail detection, callback scheduling, a do-not-contact list you keep, and A/B-tested opening lines.
05
One memory across channels
When a customer who messaged you on WhatsApp calls, the agent knows you've spoken before — and withholds what was said until the caller verifies, because caller ID can be faked.
06
Calling hours you set
You set calling hours per campaign, on the called person's local time. Set them to what the law requires where you call — for example 8am–9pm under the US TCPA, 9am–9pm under India's TRAI rules.
Languages
Which languages can the voice agent speak?
50 languages on calls, with English in American, British, Australian, Indian and other accents. In India it also speaks all 22 scheduled Indian languages. Chat and WhatsApp replies cover 37 languages.
- English (American, British, Australian, Indian, Irish, Canadian, South African, New Zealand, Scottish and more)
- Arabic
- Spanish
- French
- German
- Italian
- Portuguese
- Dutch
- Polish
- Russian
- Ukrainian
- Turkish
- Greek
- Hebrew
- Persian
- Urdu
- Hindi
- Marathi
- Tamil
- Bengali
- Mandarin
- Cantonese
- Japanese
- Korean
- Thai
- Vietnamese
- Indonesian
- Malay
- Filipino
- Swahili
- Swedish
- Norwegian
- Danish
- Finnish
- Czech
- Slovak
- Slovenian
- Croatian
- Hungarian
- Romanian
- Bulgarian
- Estonian
- Latvian
- Lithuanian
- Catalan
- Basque
- Galician
- Belarusian
- Mongolian
- Welsh
For India's 22 scheduled languages and Hinglish, see Indian languages.
Markets
Can the agent call customers in my country?
Yes — in the US, the UK, the UAE and India. Abroad you import your own number or rent a US one from us; in India you can also buy one from us. You set each campaign's calling hours on the called person's local time.
United States
- Rent a US number from us, or import yours from Twilio, Telnyx or Plivo
- Calling hours you set per campaign, e.g. 8am–9pm local time for the TCPA
- 50 voice languages, with American-accent English and Spanish
- Billed in US dollars
United Kingdom
- Import your number from Twilio, Telnyx or Plivo
- Calling hours you set per campaign, on the called person's clock
- 50 voice languages, with British-accent English and Welsh
- Billed in US dollars
United Arab Emirates
- Import your number from Twilio, Telnyx or Plivo
- Calling hours you set per campaign, on the called person's clock
- 50 voice languages, with Arabic, English, Urdu and Hindi
- Billed in US dollars
The product gives you tools such as calling hours, a do-not-contact list and campaign pacing. You are responsible for consent, do-not-call screening and the telemarketing rules in each market you call.
- —All 22 scheduled Indian languages plus English, with Hinglish code-switching.
- —Buy an Indian number from us, or import one from Plivo, Vobiz, Twilio or Telnyx — and keep your DLT registration.
- —Set each campaign's calling hours to what TRAI requires (9am–9pm on the called person's clock). Telemarketer registration and DND rules are yours to follow.
- — Billed in rupees with GST invoices.
FAQ
Frequently Asked Questions
Which languages and accents can the voice agent speak?
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50 languages on calls, including English in American, British, Australian, Indian, Irish, Canadian, South African, New Zealand and Scottish accents, Arabic, Spanish, French, German, Italian, Portuguese, Dutch, Turkish, Hebrew, Persian, Urdu, Hindi, Mandarin, Japanese, Korean and Welsh. In India it also speaks all 22 scheduled Indian languages and follows Hinglish. Chat and WhatsApp replies cover 37 languages.
Do I need my own phone number?
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Not in the US or India. In the US you can rent a local number from us, which calls US and Canada numbers only; in India you can buy a number from us. In the UK and UAE, yes: import a number you already have with Twilio, Telnyx or Plivo — we don't rent UK or UAE numbers. Importing works everywhere (Vobiz too in India), and you keep paying that carrier directly.
Can the agent call people in the US, UK or UAE?
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Yes, from a number you import, or a US number you rent from us for calls to the US and Canada. You set calling hours per campaign, on the called person's local time — set them to what the law requires where you call (for example 8am–9pm under the US TCPA). You keep your own do-not-contact list, and you are responsible for consent and the calling rules that apply to you.
Where is my call data stored?
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Each workspace keeps its data in the region it is set up in. Parts of a call are processed in other countries — see our privacy policy for where and under which safeguards. We support region deployments for enterprise customers.
How much does it cost?
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Voice is billed by the minute, with a free trial to start and no card required. The rates for your region are on the pricing page.
Can the voice agent transfer a call to a person?
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Yes. When a caller asks for a person, or a rule you set is met, the agent bridges the call to your team's phone line with the transcript attached. Transfer works on most number types; an imported Twilio number does not support it.
Can I connect the voice agent to my CRM or calendar?
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Yes. thinnest agents call tools during the call: your CRM or any REST API, Shopify for order status, and Cal.com for bookings (Google Calendar through Cal.com). Each tool is off until you switch it on.
Can the voice agent fill in a form on my website or app while the customer talks?
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Yes, with the In-App AI Agent (/in-app-ai-agent). During a call the agent sees the customer's screen and fills it in as they speak, and the call shrinks to a small call bar with a live caption so the form stays in view. Websites now; mobile SDKs in early access.
RelatedAI receptionistVoice campaignsBring your own numberWhite-label voice AI
Instant Test Call
Experience our Voice AI in your browser
Try the live demo now: a support agent, a restaurant host or a clinic receptionist, in English, Hindi and Tamil. No signup needed.